Privacy Policy
Privacy Policy for Outdoor Elements
Last updated:24/04/2026
1. Introduction
Outdoor Elements (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data when you use our website:
www.outdoorelements.co.uk or contact us regarding our services.
Outdoor Elements is an outdoor activity and team-building provider based in Lancashire, UK.
2. Data Controller
For the purposes of data protection law, the data controller is:
Outdoor Elements
Pump House Dean Wood
Trapp Lane
Simonstone, Lancashire, BB12 7JD
Email: info@outdoorelements.co.uk
Phone: 01282 416396
3. What Information We Collect
We may collect and process the following data:
a) Information you provide
- Name
- Email address
- Phone number
- Organisation/group details
- Booking or enquiry details
b) Information collected automatically
- IP address
- Browser type and device information
- Website usage data (via cookies)
c) Additional information (where relevant)
- Health or safety information (for participation in activities)
- Payment or booking details
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide quotes
- Manage bookings and deliver services
- Communicate with you about your booking
- Ensure safety during activities
- Send marketing communications (only where consent is given)
- Improve our website and services
5. Lawful Basis for Processing
Under UK GDPR, we rely on:
- Contract – to deliver the services you have booked
- Consent – for marketing communications
- Legitimate interests – to improve services and the website
- Legal obligation – for health & safety and compliance
6. Sharing Your Information
We do not sell your personal data.
We may share your data with:
- Service providers (e.g. IT, booking systems)
- Payment processors
- Professional advisors (legal/accounting)
- Authorities where required by law
7. Data Retention
We only keep your personal data for as long as necessary:
- Booking data: typically up to 6 years (for legal/accounting)
- Marketing data: until you withdraw consent
- Enquiries: up to 12–24 months
8. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Support marketing activities
You can control cookies via your browser settings.
9. Data Security
We take appropriate measures to protect your data, including:
- Secure servers
- Restricted access
- SSL encryption where applicable
However, no online system is 100% secure.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact: info@outdoorelements.co.uk
11. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
12. Children’s Data
We may collect data relating to children as part of group bookings (e.g. schools).
Such data is handled with additional care and only where necessary for safety and service delivery.
13. Changes to This Policy
We may update this policy from time to time.
Any changes will be posted on this page.
14. Complaints
If you are unhappy with how we handle your data, you can contact:
Information Commissioner’s Office (ICO)
https://ico.org.uk
